Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders in Pretoria

6Open Tenders

2Closing This Week

8Added This Month

Browse Contact Centre and Call Centre Solutions, Hotlines and Helplines tenders specifically for Pretoria, South Africa - opportunities published by government departments, municipalities, state-owned entities and companies operating in the area that are seeking contact centre and call centre solutions, hotlines and helplines.

Tenders in this category ask suppliers to quote on contact centre and call centre solutions, hotlines and helplines - anything from once-off supply contracts to multi-year service agreements, depending on the issuing organisation's needs. Requirements, BEE and compliance criteria differ per tender, so review each listing individually. Pretoria falls within Gauteng, South Africa.

Looking for a broader view? See all Contact Centre and Call Centre Solutions, Hotlines and Helplines tenders and every tender in Pretoria.

Based on the tenders we have tracked, City of Tshwane, Road Accident Fund and Department of Employment and Labour are among the most frequent issuers here; and contact centre and call centre solutions, hotlines and helplines tenders are also common in Gauteng, Western Cape and KwaZulu-Natal; and other common categories in Pretoria include Supply and Delivery, Consulting Services and Information and Communications Technology.

Review the requirements and closing date on each listing, then contact the named official to submit your tender. Suppliers who would rather not check this page regularly can sign up for our Tender Notification Subscription and be alerted directly.

Total Posts: 23

Tender Title	Tender Number	Briefing Date	Closing Date
Readvertisement: the Appointment of Aservice Provider to Render a Hosted Call Centre Service at Salvokop , Pretoria Central, for the Gender Based Violence Command Centre of the Department of Social Development	SD02/2026	-	2026-10-16 11:00
The South African Social Security Agency Hereby Invites Proposals for the Appointment of a Service Provider for the Provision of a Cloud-based Omnichannel Contact Centre as a Service (ccaas) and Contact Centre Operations Services for the South African Social Security Agency for a Period of Three (3) Years.	SASSA-11-26-ICT-HO	-	2026-10-09 11:00
Terms of Reference for the Appointment of a Service Provider to Provide and Manage the Whistleblowing Hotline for a Period of Five Years	RFQ2026-009-022	-	2026-09-25 11:00
Appointment of a Service Provider to Provide an Independent Fraud Hotline Management Service	H004L2709RFQ00167	-	2026-09-21 11:00
Rfq 202073: Genesys License Renewal for a Period of 12 Months	RFQ 202073	-	2026-09-18 11:00
Tender for the Appointment of a Service Provider to Provide an Independent Fraud Hotline Management Service to the City of Tshwane for a Period of Three Years.	GAR 01-2026/27	2026-09-30 10:00	2026-10-22 10:00
Request for Proposals for the Appointment of a Service Provider to Provide Contact Centre Solution Services to the Unemployment Insurance Fund for a Period of Thirty-six (36) Months.	UIF5/26/27	2026-09-15 10:00	2026-09-30 11:00
The Provision of Hosted Pbx Nationally for a Period of Five (5) Years	TCC/2026/03/0049/3368/RFP	2026-09-15 12:30	2026-10-06 17:00
Implementation of Whatsapp Business Solution	OPFA/ICT/032026	-	2026-09-29 11:00
Provision of an Inmate Communication System to the Department of Correctional Services for a Period of Fifteen (15) Years (contract Reviewable for Every Five (5) Years.	HO3/2026	2026-08-27 11:00	2026-09-14 11:00
Appointment of a Service Provider for the Licensing, Hosting, Maintenance, Support and Enhancement of the Nyalazone Digital Customer Engagement (dce) and Leggero Platform for the Road Accident Fund (raf) for a Period of Thirty-six (36) Months.	RAF/2026/00052	2026-08-28 11:00	2026-09-17 11:00
Appointment of a Service Provider for the Licensing, Hosting, Maintenance, Support and Enhancement of the Telviva Telephony, Queuemetrics Reporting, Call Cabinet Recording, Nice Workforce Management (wfm) and Callbi Speech Analytics Solution for the Road Accident Fund (raf) for a Period of Thirty-six (36) Months	RAF 2026 00049	2026-08-27 11:00	2026-09-14 11:00
Renewal of Yeastar Pabx Licenses and the Maintenance and Support of the Internal Voip Solution for 12 Months	RFQ/OBP162/2026/27	-	2026-08-14 16:00
Request for Quotations for Appointment of a Service Provider for Design,supply,implement and Maintanance of Cloud Based Microsoft Teams Call Center Soultion for a Period of Six Months	AD/2026/003	2026-08-13 11:00	2026-08-18 11:00
Re-advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months	Q01-01-2026-27	-	2026-07-28 10:00
Advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months	Q01-2026-27	2026-07-08 11:00	2026-07-14 10:00
The South African Social Security Agency Hereby Invites Request for Information Specifications (rfi) for Cloud-based Omni-channel Contact Centre as a Service (ccaas)	RFI:01-26-ICT-HO	-	2026-07-20 11:00
Appointment of Service Provider to Provide 24 Hours Fraud and Corruption Hotline Services to National Regulator for Compulsory Specifications for Period of 36 Months	RFQ NO. 012-26	-	2026-07-09 11:00
The Road Accident Fund (raf) Wishes to Appoint a Suitable Service Provider to Provide an Anonymous, Accessible and Secure Fraud & Ethics Hotline. a Safe Reporting Facility for the Road Accident Fund for a Period of Three (3) Years	PR 10116643	-	2026-06-29 10:00
Request for Proposal for the Appointment of a Service Provider to Establish and Manage the 24/7/365 Days Anti-corruption Hotline Number for the Department of Mineral and Petroleum Resources for a Period of Thirty-six (36) Months.	RFP-DMPR-002-2026-27	-	2026-06-26 11:00
Appointment of Service Provider to Provide 24 Hours Fraud and Corruption Hotline Services To National Regulator for Compulsory Specifications for Period of 36 Months	(RFQ NO. 012-26)	-	2026-06-12 11:00
Whistle Blowing Hotline Services	CO/419/05/2026	-	2026-06-11 16:00
Procurement of Support, Maintenance and Enhancement of the Office of Health Standards Compliance (ohsc) Call Center Solutions for a Period of 12 Months	OHSC/RFQ3/JUNE/2026	-	2026-06-10 16:00

Total Posts: 23

Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders in Pretoria

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