Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders in Gauteng

Total Posts: 101
Tender Title Tender Number Briefing Date Closing Date
Appointment of Service Provider to Provide 24 Hours Fraud and Corruption Hotline Services To National Regulator for Compulsory Specifications for Period of 36 Months (RFQ NO. 012-26) - 2026-06-12 11:00
Whistle Blowing Hotline Services CO/419/05/2026 - 2026-06-11 16:00
Procurement of Support, Maintenance and Enhancement of the Office of Health Standards Compliance (ohsc) Call Center Solutions for a Period of 12 Months OHSC/RFQ3/JUNE/2026 - 2026-06-10 16:00
Request for Proposals for the Appointment of a Reputable Service Provider to Provide Infrastructure as a Service, Sd-wan Solution and Internet Connectivity, Infrastucture and Email Security, Contact Centre as a Service and Microsoft Teams Phone, Support and Maintenance for a Period of Three (03) Years KM01/05/2026 2026-06-05 11:00 2026-06-26 11:00
Provision of the Installation and Customisation of a Contact Centre Telephony Solution for a Period of Five (5) Years. SACAA/CCTS/00001/2026-2027 - 2026-06-18 11:00
Procurement of Support, Maintenance and Enhancement of the Office of Health Standards Compliance (ohsc) Call Center Solutions for a Period of 12 Months OHSC/RFQ1/MAY/2026 - 2026-05-29 11:00
Whistle Blowing Hotline Services CO/419/05/2026 - 2026-05-27 16:00
Appointment of Services for Co-sourced Call Centre for the Period of Three Years (3) for the Property Practitioners Regulatory Authority (ppra)compulsory PPRA 26/27 2026-05-29 11:00 2026-06-12 12:00
The Road Accident Fund (raf) Requires an Sms and Ussd Communication and Customer Engagement Continuity Service to Support Continued Contact Centre Operations and Customer Communication Services During the Contact Centre Transition Period for a Period of 12 Months. RAF/2026/00028 - 2026-05-21 11:00
Hosted Telviva Telephony, Queuemetrics Reporting and Call Cabinet Recording Services to Support Continued Contact Centre Operations for a Period of 12 Months RAF/2026/00024 - 2026-05-19 11:00
The Road Accident Fund Requires a Callbi Speech Analytics Service, Including Licensing, Maintenance, Support, Hosting and Integration with the Telviva Telephony Solution, to Support Continued Contact Centre Operations for a Period of 12 Months. RAF/2026/00025 - 2026-05-19 11:00
For Appointment of Service Provider to Host and Manage the Anti-fraud Whistle Blowing Hotline for Pseta for a Period of Thirty-six (36) Months RFP/2021/001411 - 2026-05-11 11:00
Appointment of a Service Provider to Provide Internet Lines and Voice Solution Services, and Support for a Period of 36 Months. RFP01 2026-2027 - 2026-05-25 11:00
The Road Accident Fund Requires a Hosted Telviva Telephony, Nice and Callbi Speech Analytics Service to Support Continued Contact Centre Operations for a Period of 12 Months. RAF/2026/00020 - 2026-05-08 11:00
The Road Accident Fund Requires a Hosted Digital Customer Engagement (dce) Service to Support Continued Contact Centre Operations for a Period of 12 Months. RAF/2026/00019 - 2026-05-08 11:00
The Road Accident Fund (raf) Wishes to Appoint a Suitable Service Provider to Provide an Anonymous, Accessible and Secure Fraud & Ethics Hotline. a Safe Reporting Facility for the Road Accident Fund for a Period of Three (3) Years PR 10115041 - 2026-05-08 11:00
Request for Proposals for the Appointment of a Service Provider to Provide Contact Centre Solution Services to the Unemployment Insurance Fund for a Period of Thirty-six (36) Months UIF1/26/27 2026-04-30 10:00 2026-05-14 11:00
The Appointment of a Service Provider for the Provisioning of an Integrated Cloud Based Contact Centre Solution and an End-to-end Cloud Telephony Solution for the Nlc for a Period of Five Years. NLC2026-003 2026-04-30 10:30 2026-05-28 11:00
Provision of Whistleblower Reporting Service Aimed at the Public to Anonymously Report Umalusi Staff Who May Be Involved in Fraud and or Corruption. Period of Contract: 24 Months RFQ-0426-25/26 - 2026-04-24 16:00
Request for Bid/proposal for Call Centre Services RFP: GSM015/2026 - 2026-05-22 17:00
A 24-hour Live Service to Receive and Register Actual or Suspected Incidents Of Crimes and Other Irregularities Including Financial Irregularities That Are Committed Against Eskom Group from Employees, Suppliers, Customers and Other Stakeholders. Re Issue E2016CXMWPR 2026-04-08 10:00 2026-04-22 10:00
Appointment of a Suitably Qualified and Experienced Service Provider to Provide Independent, Confidential, and Anonymous Fraud and Ethics Hotline Services. RFQ/CFO/25/26/311 - 2026-03-26 13:00
Service Provider for Management of Fraud Hotline Q11877/2025 2026-03-16 11:00 2026-03-24 11:00
Request for Proposals for the Appointment of a Service Provider to Provide Contact Centre Solution Services to the Unemployment Insurance Fund for a Period of Sixty Months (60) Months UIF5/25/26 2026-03-17 11:00 2026-03-30 11:00
Cancellation E2016cxmwp a 24-hour Live Service to Receive and Register Actual or Suspected Incidents of Crimes and Other Irregularities Including Financial Irregularities That Are Committed Against Eskom Group from Employees, Suppliers, Customers and Other Stakeholders. Cancellation E2016cxmwp E2016CXMWP CANCELLATION - 2026-03-03 10:00
Invitation to Bidders to Submit Proposals for a Cloud Based Contact Centre Solution and an End-to-end Cloud Telephony Solution CIPC BID NUMBER:11/2025/2026 - 2026-03-20 11:00
Request for Quotation for the Provison of Fraud Hotline Services NHFC009913 - 2026-02-18 11:00
Service Provider to Manage Fraud Hotline Q11848/2026 - 2026-01-19 11:00
Appointment Of A Service Provider For The Provision Of Monitoring And Management Of Ethics Hotline Line Services For The Housing Development Agency (Hda) For A Period Of Three Years. RFQ/HO/2025/202 - 2026-01-14 11:00
Terms of Reference for the Appointment of a Service Provider to Render a Hosted Call Centre Service at Salvokop, Pretoria Central for the Gender Based Violence Command Centre of the Department of Social Development SD01/2025 - 2026-02-13 11:00
Description: Appoinment of Services for Co-sourced Call Centre for the Period of Three Years (3) for Property Practitioner Regulatory Authority (ppra PPRA 24/25 Erratum - 2025-12-12 12:00
Appointment Of A Service Provider For The Provision Of Monitoring And Management Of Ethics Hotline Line Services For The Housing Development Agency (Hda) For A Period Of Three Years. RFQ/HO/2025/195 - 2025-11-28 11:00
Invitation of Bids for for the Appointment of a Service Provider Specialising in Internal and External Communication for a Period of Twelve (12) Months. DMPR/016/2025/26 2025-11-25 10:00 2025-12-11 11:00
Description: Appoinment of Services for Co-sourced Call Centre for the Period of Three Years (3) PPRA 24/25 2025-11-21 00:00 2025-12-12 12:00
Border Management Authority (bma) Invites All Interested Parties to Respond to the Request for Proposal (rfp) to Appoint a Service Provider for the Implementation and Support of a Cloud Based (saas) it Service Management (itsm) Tool and Service Desk Telephony for a Period of Thirty-six (36) Months Including Maintanace and Support H004L2609RFP00125 2025-11-13 11:00 2025-11-28 11:00
Provision of a Service Provider to Supply, Deploy and Maintain a Public Transport Contact Centre Management System GMA/002/25 2025-11-06 11:00 2025-12-05 11:00
Appoinment of Services for Co-sourced Call Centre For the Period of Three Years (3) BID NUMBER: PPRA 24/25 2025-11-06 11:00 2025-11-18 12:00
Invitation to Bidders to Submit Proposals for a Cloud Based Contact Centre Solution and an End-to-end Cloud Telephony Solution CIPC BID NUMBER:06/2025/2026 2025-11-10 11:00 2025-11-25 11:00
Service Provider for Fraud Hotline Q11735/2025 - 2025-10-31 11:00
A 24-hour Live Service to Receive and Register Actual or Suspected Incidents of Crimes and Other Irregularities Including Financial Irregularities That Are Committed Against Eskom Group from Employees, Suppliers, Customers and Other Stakeholders. E2016CXMWP - 2025-11-10 10:00
Re-advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q05-03-2025-26 2025-10-20 11:00 2025-10-24 10:00
(re-advert) Appointment of a Service Provider to Manage, Monitor and Report on Erwat Ethics Hotline for a Period of Twelve (12) Months FPQ2507/05R - 2025-10-14 12:00
Request for Proposal for Whistle Blowing Services RFP/04/2025/26 - 2025-10-10 16:00
Rfpo-0107-2025 - New Contact Centre Management System RFPO-0107-2025 - 2025-10-20 16:00
Provision of Call Centre Services FSCA2025/26-T012 2025-10-15 11:00 2025-11-04 11:00
Appointment of a Service Provider to Provide Sentech with a One-stop Call Centre Solution for a Period of Five (5) Months. SENT-027-2025-26 2025-09-22 10:00 2025-10-10 12:00
(re-advert) Appointment of a Service Provider to Manage, Monitor and Report on Erwat Ethics Hotline for a Period of Twelve (12) Months FPQ2507/05RR - 2025-09-11 12:00
Re-advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q05-02-2025-26 2025-09-02 11:00 2025-09-12 10:00
(re-advert) Appointment of a Service Provider to Manage, Monitor and Report on Erwat Ethics Hotline for a Period of Twelve (12) Months FPQ2507/05R: - 2025-09-03 12:00
The Appointment of a Suitable Independent Service Provider to Manage and Operate the Environmental Crimes and Incidents Hotline for Department of Forestry, Fisheries and the Environment for Period of 60 (sixty) Months. DFFE-RFQ004 (25-26) 2025-08-20 10:00 2025-09-08 11:00
Total Posts: 101

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