Contact Centre and Call Centre Solutions Tenders

See below for a list of Contact Centre and Call Centre Solutions Tenders. These tenders can consist of Request for Information (RFI), Request for Quotation (RFQ), Request for Proposal (RFP), Expression of Interest (EOI) or Request for Tender (RFT) listings. To find out more about a specific listing, click on the link below and view the tender details and attached tender documentation. Then contact the relevant persons listed in the document to submit your Contact Centre and Call Centre Solutions tender.

Do you have a Contact Centre and Call Centre Solutions project that you would like quotations for? Submit your Request of Quotation and we will distribute it to our network of Tender Notification Subscribers. They will contact you with Quotations and you can choose a suitable supplier or service provider. See the Submit Your RFQ page for more details

309558 – Implementation, Management & Coordination of Bvm Whistle Blowing Hotline for 12 Months

Briefing Date:
See details

Closing Date:
2020-10-26 11:00

Tender No:
309588

Appointment of a Service Provider to Render Whistle Blowing Hotline Services at the Msunduzi Municipality and Its Entities

Briefing Date:
See details

Closing Date:
2020-11-16 12:00

Tender No:
CONTRACT No. SCM 6(R) OF 20/21

Establishment of a Call Centre for Abaqulusi Municipality

Briefing Date:
2020-10-19 10:00

Closing Date:
2020-10-21 12:00

Tender No:
8/2/2/244

309588: Provision of Whistle Blowing Hotline Services for 12 Month Period

Briefing Date:
See details

Closing Date:
Closed

Tender No:
309588

Appointment of a Service Provider to Render Whistle Blowing Services to South Cape TVET College for a Period of 36 Months

Briefing Date:
See details

Closing Date:
2020-11-09 12:00

Tender No:
SCC 02/ 2020

Anti-fraud Corruption Hotline for 12 Months

Briefing Date:
See details

Closing Date:
Closed

Tender No:
N/A

Supply, Installation, and Maintenance of Emergency Control Room Dispatch Systems for 3 Years

Briefing Date:
See details

Closing Date:
2020-11-02 12:00

Tender No:
8/2/RNM0259

TV Licences Inbound Call Centre Services for SABC for a Period of One (1) Year.

Briefing Date:
2020-10-13 10:00

Closing Date:
2020-10-30 12:00

Tender No:
RFP/TVL/2020/38

The Provision of a Turnkey Solution of a Contact Centre Telephony System Including Training and Maintenance and Support for a Period of Seven (7) Years.

Briefing Date:
See details

Closing Date:
2020-10-23 10:00

Tender No:
CORP 5178

Appointment of a Service Provider to Provide, Implement and Support an Omnichannel Customer Service Desk with Auto Ticketing and Well-orchestrated Workflows Across Channels for the Period of Three (3) Years

Briefing Date:
2020-09-30 11:00

Closing Date:
Closed

Tender No:
RFQ/OMNICHANNEL/2020/09/23

[ ERRATUM ] Procurement of a Call Centre Services at Sassa Head Office for a Period of Six (06) Months

Briefing Date:
See details

Closing Date:
Closed

Tender No:
SASSA: 08/ 20/ GA/ HO

Procurement of a Call Centre Services at SASSA Head Office for a Period of Six (06) Months

Briefing Date:
See details

Closing Date:
Closed

Tender No:
SASSA: 08/20/GA/HO

Procurement of a Call Centre Services at Sassa Head Office for a Period of Six (06) Months

Briefing Date:
See details

Closing Date:
Closed

Tender No:
SASSA: 08/ 20/ GA/ HO

Provision of Cloud Based Call Centre System

Briefing Date:
See details

Closing Date:
Closed

Tender No:
05 - 2020/21

Appointment of a Service Provider to Render Whistle Blowing Hotline Services at the Msunduzi Municipality and Its Entities

Briefing Date:
See details

Closing Date:
Closed

Tender No:
CONTRACT No. SCM 6 OF 20/21

The Provision of a Customer Contact Centre Service for the Premier's Hotline

Briefing Date:
2020-09-03 11:00

Closing Date:
Closed

Tender No:
PRDP10/2020/21

Ethics and Fraud Confidential Hotline Services

Briefing Date:
See details

Closing Date:
Closed

Tender No:
FSCA2020/21-T006

Ethics and Fraud Confidential Hotline Services

Briefing Date:
See details

Closing Date:
Closed

Tender No:
FSCA2020/ 21- T006

Quotation for the Provision of a Private & Confidential Independent Fraud, Corruption & Financial Misconduct Reporting Mechanism (hotline) 12 Months

Briefing Date:
See details

Closing Date:
Closed

Tender No:
KCDM/Quote/34/2020

Request for Proposals for the Appointment a Service Provider to Provide Contact Centre Solution Services to the Unemployment Insurance Fund for a Period of Three (3) to Five (5) Months.

Briefing Date:
See details

Closing Date:
Closed

Tender No:
UIF 4/2020