Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders

See below for a list of Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders. These tenders can consist of Request for Information (RFI), Request for Quotation (RFQ), Request for Proposal (RFP), Expression of Interest (EOI) or Request for Tender (RFT) listings. To find out more about a specific listing, click on the link below and view the tender details and attached tender documentation. Then contact the relevant persons listed in the document to submit your Contact Centre and Call Centre Solutions, Hotlines and Helplines tender.

Do you have a Contact Centre and Call Centre Solutions, Hotlines and Helplines project that you would like quotations for? Submit your Request of Quotation and we will distribute it to our network of Tender Notification Subscribers. They will contact you with Quotations and you can choose a suitable supplier or service provider. See the Send Us Your Tenders page for more details

Total Posts: 207
Tender Title Tender Number Briefing Date Closing Date
Appointment of a Service Provider to Manage, Monitor and Report on Erwat Ethics Hotline for a Period of Twelve (12) Months FPQ2507/05 - 2025-08-19 12:00
Advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q05-01-2025-26 - 2025-08-11 10:00
Appointment of a Service Providers for the Establishment and Hosting of Anti-fraud and Anti-corruption Hotline 105055 2025-07-31 10:00 2025-09-10 12:00
Request for Quotation: Fraud Prevention Hotline (whistle Blowers) Services for a Period of 3 Years RFQ 16/2025-2026 - 2025-08-07 12:00
24 Hours Toll Free Fraud Hotline Services for Mnquma Local Municipality for a Period of Three (03) Years MNQ/SCM/30/25-26 - 2025-09-01 12:00
Provision of 24-hour Ethics, Anti-fraud, and Corruption Hotline Management Services for King Sabata Dalindyebo Local Municipality for a Period of Three Years. (re-advert) SCM NO: 012/2024/25 2025-07-28 11:00 2025-08-26 12:00
Kcdm.q.13.2025 - Quotation for the Provision of a Private and Confidential Independent Fraud, Corruption and Financial Misconduct Reporting Mechanism (hotline) for a Period of 24 Months. KCDM.QUOTE.13.2025 - 2025-07-31 11:00
Supply, Commissioning, Hosting, and Maintenance of Call Centre for a Period of Three Years MNQ/SCM/34/25-26 - 2025-08-26 12:00
Advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q05-2025-26 2025-07-18 11:00 2025-07-30 10:00
Reissue Anti-fraud and Corruption Hotline Services for 36 Months KZNGFA- RFQ 2025 – 04 - 2025-07-08 12:00
Advertisement: Appointment of a Service Provider to Host the City’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q84-2024-25 - 2025-06-11 10:00
Fq 1/26 Fraud Hotline FQ 1/26 - 2025-06-12 14:00
Appointment of a Service Provider to Provide an Ethics Service Delivery Hotline to the Private Security Industry Requlatory Authority for a Period of 3 Years ADM/2025/001 - 2025-06-11 11:00
Request for Proposals for a Service Provider to Provide Support Services for the Establishment and Management of Fraud Hotline for Mbda and Managed Sites MBDA FH 04/25 - 2025-06-27 12:00
Terms of Reference for the Provisioning of Anti-fraud and Corruption Hotline Services for the National Agricultural Marketing Council (namc) for a Period of Three (3) Years REQ:1379 - 2025-06-04 11:00
Fraud Hotline Services for a Period of 36 Months IHLM/27/2024-25/MM_ - 2025-06-25 12:00
Appointment of a Service Provider for the Provision of Service Desk and Service Management Services for a Period of Three (3) Years, RFQ 03 2025 SITARFB 1183 2022 Transversal Contract 2025-05-15 10:00 2025-06-02 11:00
Re-Advert-Provision of Customer Care Services System NLM/CS/RE-PCCSS/2024/2025 - 2025-05-15 12:00
37992: Proposals on the Implementation Management Coordination of the Breede Valley Municipality Whistle Blowing Hotline for a 12 Month Period from 01 July 2025 Till 30 June 2026 37992 - 2025-05-09 11:00
Establishment and Maintenance of a Fraud Hotline for Bcmm for a Period of Twelve Months RFQ/RMU/2024-25/406 - 2025-05-05 11:00
Procurement of Fraud and Corruption Hotline for the Period of 3 Years RFQ001/04/2025 2025-05-13 11:00 2025-05-23 11:00
Erratum for Fraud and Corruption FCEH/MHLM/RISK - 2025-05-02 12:00
Invitation to Bidders to Provide Proposal for the Appointment of Service Provider to Review the Cipc Call Centre to Ensure Optimisation of the Call Centre CIPC BID NUMBER:01-2025-2026 - 2025-05-27 11:00
Terms of Reference for the Provisioning of Anti-fraud and Corruption Hotline Services for the National Agricultural Marketing Council (namc) for a Period of Three (3) Years NAMC RFQ1293 - 2025-05-02 11:00
Request for Information for Omni-channel Contact Centre Solution RFI/TVL/2025/2 - 2025-04-29 12:00
Anti-fraud and Corruption Hotline Services for 36 Months KZNGFA- RFQ 2024 – 039 - 2025-04-25 12:00
The Purpose of This Request is to Call for Proposals from Suitable Service Providers to Provide South African Local Government Association (‘salga’) with Fraud Hotline Call Centre That Will Operate in All Official Languages 24hrs a Day, 365 Days a Year for a Period of Three (3) Years. Fraud Hotline Services - 2025-04-09 11:00
24 Hour / 07 Days Management Services of Fraud, Corruption and Ethics Hotline for a Period of 3 Years. FCEH/MHLM/RISK/2024-251 - 2025-04-21 12:00
Provision of Fraud and Corruption Hotline Services for Saldanha Bay Municipality for the Period 01 July 2025 Till 30 June 2028. SBM 33/24/25 - 2025-04-04 12:00
Management of Fraud Hotline for a Period of 36 Months. A30/2024/2025 2025-02-14 09:00 2025-03-12 11:00
Supply, Delivery, Installation and Configuration of an Emergency Services Call Out and Response System CE577 2025-03-11 10:00:00 2025-04-04 11:00
Appointment of a Service Provider to Host and Manage the Anti-fraud Whistle-blowing Hotline for Mict Seta for a Period of Twenty-four (24) Months RFQ/MICT/115/2024 2025-03-07 10:30 2025-03-13 11:00
The Establishment of an Anti-fraud Helpline for Garden Route District Municipality for a Period of Three Years. GRDM/20/24-25 - 2025-03-24 11:00
Cloud Pbx and Integrated Contact Center Service and Support for Metsi a Lekoa for a Period of Twelve (12) Months RFQ10412172 RR - 2025-02-26 00:00
Management of Fraud Hotline for a Period of 36 Months. SEMS-A30/2024/2025 RE-ADVERT 2025-02-14 09:00 2025-03-12 11:00
Provision of 24-hour Ethics, Anti - Fraud, and Corruption Hotline Management Services for King Sabata Dalindyebo Local Municipality for a Period of Three Years. (re-advert) 012/2024/25 - 2025-02-26 12:00
Bid 04.2024 Ho: Whistle Blower Hotline Services - - 2025-02-13 12:00
Request for Proposal (rfp) for Cloud Contact Centre Solution for a Period of Five (5) Years T01-01-25 - 2025-02-14 11:00
Whistle Blower Hotline Services 04.2024 HO - 2025-02-13 12:00
Procurement of a Panel of Supply Chain Management (SCM) Complaints and Allegations Service Providers for as and when Required for a Period of Three Years TCC/2024/12/0004/84894/RFP 2025-02-05 11:13 2025-02-18 12:00
Appointment of a Service Provider for the Implementation, Management, and Coordination of a 24/7 Whistleblowing/ Fraud Hotline Service for Sasseta RFQ/SASSETA/2425132 - 2025-02-03 15:00
Provision of 24-hour Ethics, Anti - Fraud, and Corruption Hotline Management Services for King Sabata Dalindyebo Local Municipality for a Period of Three Years. (re-advert) SCM: 012-2024/25 - 2025-02-26 12:00
For the Appointment of a Suitable Qualified Service Provider to Assist the Quality Council for Trades and Occupations (qcto) with The Management of the Qcto Fraud and Ethics Hotline for a Period of Three(03) Years. QCTO RFQ 13/2024 - 2025-02-05 11:00
Appointment of a Service Provider to Host and Manage the Anti-fraud Whistle-blowing Hotline for the Mict Seta for a Period of Twenty-four (24) Months RFQ/MICT/99/2024 - 2025-01-24 11:00
The Provision of an Ethics Hotline Service to the Arc as Per the Attached Specification on Page(12). CO0022501RFQ00000003 - 2025-01-23 11:00
Cloud Pbx and Integrated Contact Center Service and Support for Metsi a Lekoa for a Period of Twelve (12) Months. RFQ10412172 R - 2024-12-06 00:00
Appointment of a Service Provider to Render Hotline Services for a Period of 3 Years UMN 11/2024-25 2024-12-03 10:00 2025-01-06 12:00
Anti-fraud Hotline for Mossel Bay Municipality TDR74/2024/2025: - 2025-01-17 12:00
Anti-fraud Hotline for Mossel Bay Municipality TDR74/2024/2025 - 2025-01-17 12:00
Appointment of a Bidder to Assist with Provision of Whistle Blowing Services for a Period of Three (3) Years RFP/CMS/CEO/01/11/24 - 2024-11-29 11:00
Total Posts: 207

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